Hard Rock Hotel Riviera Maya -Inclusive - Puerto Aventuras
Sunrise over Cancún’s turquoise horizon unveils luxury beachfront resorts and hidden eco-lodges whispering through Yucatán mangroves. Wander cobblestone alleys of Mexico City to budget hostels and urban boutique hotels, then soar to ancient pyramids of Teotihuacán and Chichén Itzá beneath a golden sky. In Tulum, starlit cenote caves beckon snorkelers, while Playa del Carmen’s family-friendly villas embrace laughter at every sunset. Rent a car at Cancun or Tulum airports. Book here now!
Hard Rock Hotel Riviera Maya -Inclusive
Puerto Aventuras Km. 72 Carretera Cancun Tulum Puerto Aventuras
No. of rooms
1121
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
Rooms for singles
We speak
ES
8.3/10
No. of rooms
1121
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
Rooms for singles
We speak
ES
8.3/10
Set in Puerto Aventuras, 22 km from ADO International Bus Station, Hard Rock Hotel Riviera Maya -Inclusive offers accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. The accommodation features a private beach area, as well as a garden and a shared lounge. The accommodation provides a 24-hour front desk, airport transfers, a kids club and free WiFi.
A buffet, continental or American breakfast is available at the property. At the resort you will find a restaurant serving American, Brazilian and Japanese cuisine. Vegetarian, vegan and gluten-free options can also be requested.
Hard Rock Hotel Riviera Maya -Inclusive offers a terrace.
Playa del Carmen Maritime Terminal is 22 km from the accommodation, while Tulum Archeological Site is 45 km away. Cozumel International Airport is 36 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areasthe leash is not required.
Only pets of less than 18 kg are permitted, and 2 pets maximum per room.
Reservations made through April 28, 2025, for travel until January 7th, 2026, are eligible to receive a $200 USD resort credit per night, per room. Use it onspa, golf, and luxury services. Terms: A 35% fee applies. The credit is non-refundable, non-transferable, and cannot be redeemed for cash. Not combinable with other discounts or credits.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Gold Deluxe Double Room. This double room features a hot tub. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Diamond Deluxe King Room. The hot tub is a top feature of this double room. The unit has 1 bed. ;
Deluxe Family Room. The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 3 beds. ;
Deluxe Platinum Sky Terrace King. This double room offers a hot tub. The spacious double room features a private bathroom equipped with a shower and a hairdryer. Featuring a balcony with garden views, this double room also provides a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Platinum Two-Bedroom Suite with Terrace. This double room provides a hot tub. The unit offers 3 beds. ;
Gold Deluxe King Room. Guests will have a special experience as this triple room features a hot tub. The spacious triple room features a private bathroom equipped with a shower and a hairdryer. Featuring a balcony with garden views, this triple room also offers a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Deluxe Platinum Partial Ocean View. The hot tub is a top feature of this double room. The spacious double room offers air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
Rock Royalty Level - Deluxe Platinum with Two Double Beds. This double rooms standout feature is the hot tub. The spacious double room has private bathroom fitted with a shower and a hairdryer. The unit has 2 beds. ;
Rock Suite Platinum. The hot tub is the standout feature of this suite. The spacious suite has 2 bedrooms and 2 bathrooms with a shower and free toiletries. The suites kitchenette is available for cooking and storing food. Boasting a balcony, this suite also features a coffee machine, a seating area and a flat-screen TV. The unit has 4 beds. ;
Heaven Deluxe Diamond King Room– Adults Only. This double rooms special features are the hot tub and the spa bath. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Heaven Deluxe Gold with Two Double Beds – Adults Only. The hot tub and spa bath are the special features of this double room. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Heaven Deluxe Platinum Sky Terrace with King Bed – Adults Only. This suite boasts a hot tub and a spa bath. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this suite also provides a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Heaven Rock Royalty Level Deluxe Platinum with King Bed – Adults Only. The hot tub and spa bath are the standout features of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with sea views, this suite also offers a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Heaven Rock Suite Platinum – Adults Only. This double room features a hot tub and a spa bath. The double rooms kitchenette is available for cooking and storing food. The spacious double room features air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
Heaven RRL Deluxe Platinum King Bed Adults Only. This double rooms standout features are the hot tub and spa bath. The spacious double room provides air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Heaven - Deluxe Gold King room. The hot tub is a top feature of this double room. The spacious double room has private bathroom fitted with a shower and a hairdryer. The unit has 1 bed. ;
Deluxe King Room. This double room features a hot tub and a spa bath. The spacious double room features air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Deluxe Suite. The hot tub and spa bath are the standout features of this suite. The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV. The unit has 1 bed. ;
Double Room. The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed. ;
Deluxe King Room. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Double Room. The spacious double room offers air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
Heaven Deluxe King Room. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
License number: 008-007-000402
Beach
Cashless payment available
Beachfront
Fitness
Parking on site
Hair treatments
Saunaadditional charge
Meeting/banquet facilitiesadditional charge
Kids' pool
Garden
All plates, cutlery, glasses and other tableware have been sanitized
Room service
Spa and wellness centreadditional charge
Beauty Services
Make up services
Spa facilities
Snorkelling
Manicure
ATM/cash machine on site
Staff follow all safety protocols as directed by local authorities
Bar
Guest accommodation sealed after cleaning
Entertainment staff
Hair colouring
Pets allowed
Private parking
Parking
Tour desk
Air conditioning
Terrace
Outdoor pool (all year)
Contactless check-in/check-out
Access to health care professionals
Canoeing
Daily housekeeping
Face masks for guests available
Evening entertainment
Tennis court
Use of cleaning chemicals that are effective against Coronavirus
Swimming pool
Body scrub
Business centre
Spa/wellness packages
Yoga classes
Karaoke
Valet parking
Private beach area
First aid kit available
Water park
Waxing services
Guest accommodation is disinfected between stays
Family rooms
Airport shuttle
Accessible parking
Guests have the option to cancel any cleaning services for their accommodation during their stay
Pedicure
24-hour front desk
Fitness/spa locker rooms
Pool bar
Breakfast takeaway containers
Physical distancing in dining areas
Light therapy
WiFi
Food can be delivered to guest accommodation
Free WiFi
Hot tub/Jacuzzi
Fitness classes
Non-smoking rooms
Sun loungers or beach chairs
Kids' club
Babysitting/child servicesadditional charge
Fitness centre
Internet services
Spa lounge/relaxation area
Airport pick upadditional charge
Hair styling
Barber/beauty shop
Restaurant
Express check-in/check-out
Luggage storage
Physical distancing rules followed
Concierge service
Body treatments
Airport shuttle (additional charge)
Delivered food is securely covered
Process in place to check health of guests
Snack bar
Pet bowls
Safety deposit box
Screens or physical barriers placed between staff and guests in appropriate areas
Airport drop offadditional charge
Chapel/shrine
Non-smoking throughout
Shared stationery such as printed menus, magazines, pens, and paper removed
Linens, towels and laundry washed in accordance with local authority guidelines
Hand sanitizer in guest accommodation and key areas
Massageadditional charge
Pool with view
Hair cut
Free parking
Minimarket on site
Shared lounge/TV area
Nightclub/DJ
Lift
Facial treatments
Outdoor pool
Body wrap
Allergy-free room
