Hacienda El Carmen Hotel & Spa - Portes Gil
Sunrise over Cancún’s turquoise horizon unveils luxury beachfront resorts and hidden eco-lodges whispering through Yucatán mangroves. Wander cobblestone alleys of Mexico City to budget hostels and urban boutique hotels, then soar to ancient pyramids of Teotihuacán and Chichén Itzá beneath a golden sky. In Tulum, starlit cenote caves beckon snorkelers, while Playa del Carmen’s family-friendly villas embrace laughter at every sunset. Rent a car at Cancun or Tulum airports. Book here now!
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Hacienda El Carmen Hotel & Spa
Portes Gil R. Diaz Ordaz 2-1
No. of rooms
7
WiFi
Pool
Spa/wellness
Parking
Meals
Playground
Rooms for singles
We speak
ES
9.2/10
No. of rooms
7
WiFi
Pool
Spa/wellness
Parking
Meals
Playground
Rooms for singles
We speak
ES
9.2/10
Set in Portes Gil, 12 km from Guachimontones, Hacienda El Carmen Hotel & Spa offers accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Featuring a garden, this 4-star hotel has air-conditioned rooms with a private bathroom. The accommodation features a 24-hour front desk, airport transfers, a shared lounge and free WiFi.
At the hotel, rooms come with a wardrobe and a patio with a garden view.rooms include a safety deposit box and certain rooms also offer mountain views.
At Hacienda El Carmen Hotel & Spa you will find a restaurant serving international cuisine. Vegetarian and vegan options can also be requested.
The accommodation offers a terrace. You can play billiards and mini-golf at Hacienda El Carmen Hotel & Spa, and the area is popular for cycling.
Agua Caliente Park is 46 km from the hotel. Guadalajara Airport is 83 km from the property.
The hotel day starts from hour 13:00 and ends at 12:30.
Standard Double or Twin Room. The spacious twindouble room offers air conditioning, a wardrobe, as well as a private bathroom featuring a hairdryer. The twindouble room features a safe deposit box, a patio and garden views. The unit offers 1 bed. ;
Deluxe Suite. This suite provides a fireplace. The suite features 1 bedroom and 1 bathroom with a hairdryer and free toiletries. Among the room amenities are air conditioning, a wardrobe, a safe deposit box as well as a patio and garden views. The unit offers 1 bed. ;
Deluxe Suite with Spa Bath. This suite features a hot tub and a fireplace. The suite has 1 bedroom and 1 bathroom with a hairdryer and free toiletries. Among the room amenities are air conditioning, a wardrobe, a safe deposit box as well as a patio and garden views. The unit has 1 bed. ;
Family Suite. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. Among the room amenities are air conditioning, a wardrobe, a safe deposit box as well as a patio and garden views. The unit offers 3 beds. ;
Deluxe Queen Suite. This suites special feature is the fireplace. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. Among the room amenities are air conditioning, a wardrobe, a safe deposit box as well as a patio and garden views. The unit offers 1 bed.
Themed dinner nightsadditional charge
Cycling
First aid kit available
Safety deposit box
24-hour security
Mini golf
Internet services
Head massage
Kid mealsadditional charge
Hand sanitizer in guest accommodation and key areas
Special diet menus (on request)
All plates, cutlery, glasses and other tableware have been sanitized
Walking tours
Food can be delivered to guest accommodation
Free parking
Board games/puzzles
Shuttle service (additional charge)
Games room
Laundryadditional charge
Swimming pool
Spa and wellness centreadditional charge
CCTV in common areas
Designated smoking area
Business centreadditional charge
Babysitting/child servicesadditional charge
Physical distancing rules followed
Daily housekeeping
Neck massage
CCTV outside property
Guest accommodation sealed after cleaning
Hand massage
Private parking
Indoor play area
Fitness
Fruitsadditional charge
Thermometers for guests provided by property
Fitness centre
Sun umbrellas
Sun loungers or beach chairs
Grocery deliveries
Outdoor pool
Tour desk
Access to health care professionals
Airport shuttle (additional charge)
Full body massage
Smoke alarms
Guest accommodation is disinfected between stays
Spa/wellness packages
Heating
Heated pool
Staff follow all safety protocols as directed by local authorities
Key access
Outdoor pool (all year)
Contactless check-in/check-out
Use of cleaning chemicals that are effective against Coronavirus
Invoice provided
Shuttle service
Foot massage
Chapel/shrine
Airport shuttle
Valet parking
Bar
Parking on site
Sun terrace
Airport pick upadditional charge
Physical distancing in dining areas
Shared stationery such as printed menus, magazines, pens, and paper removed
Meeting/banquet facilitiesadditional charge
Bike tours
Family rooms
Parking
Restaurant
Massageadditional charge
Free WiFi
Wine/champagneadditional charge
Foot bath
Fire extinguishers
Billiards
Snack bar
Tour or class about local culture
Outdoor furniture
Back massage
Garden
Luggage storage
WiFi
Spa facilities
Airport drop offadditional charge
Terrace
Soundproof rooms
Live music/performance
Open-air bath
Room service
Cashless payment available
Shared lounge/TV area
Linens, towels and laundry washed in accordance with local authority guidelines
Ironing serviceadditional charge
Concierge service
Picnic area
Spa lounge/relaxation area
24-hour front desk
Couples massage
Screens or physical barriers placed between staff and guests in appropriate areas
Process in place to check health of guests
Breakfast in the room
Air conditioning
Trouser pressadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Non-smoking rooms
Fax/photocopyingadditional charge
