The Reef 28 Hotel & Spa - Luxury Adults Only -Suites - With OptionalInclusive - Playa del Carmen
Sunrise over Cancún’s turquoise horizon unveils luxury beachfront resorts and hidden eco-lodges whispering through Yucatán mangroves. Wander cobblestone alleys of Mexico City to budget hostels and urban boutique hotels, then soar to ancient pyramids of Teotihuacán and Chichén Itzá beneath a golden sky. In Tulum, starlit cenote caves beckon snorkelers, while Playa del Carmen’s family-friendly villas embrace laughter at every sunset. Rent a car at Cancun or Tulum airports. Book here now!
The Reef 28 Hotel & Spa - Luxury Adults Only -Suites - With OptionalInclusive
Playa del Carmen 1 Avenida Nte & Calle 28 Nte,
No. of rooms
234
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.1/10
Children stay
is not possible
No. of rooms
234
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.1/10
is not possible
Situated in the middle of downtown Playa del Carmen, The Reef 28 Hotel & Spa - Luxury Adults Only -Suites - With OptionalInclusive Suites - Optional GourmetInclusive has an outdoor swimming pool and a fitness centre. This property is located a short distance from attractions such as ADO International Bus Station and Playa del Carmen Maritime Terminal. Both free WiFi and private parking are available on site.
All guest suites at the hotel are equipped with a seating area and a flat-screen TV. Suites are complete with a private bathroom equipped with free toiletries andsuites will provide you with a balcony.
At the The Reef 28 you will find a restaurant serving Mexican, American and Asian cuisine.
Staff is always available to help at the reception.
The Reef 28 is located 1.4 km from a disabled - friendly beach. The nearest airport is Cozumel international Airport at 19 km from the hotel.
The hotel day starts from hour 15:00 and ends at 12:00.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Deluxe Junior Suite, 2 Queen Beds. This double room has a balcony, microwave and private entrance. Minibar is included only in theInclusive plan. When booking more than 8 rooms, different policies and additional supplements may apply. ;
Luxurious Master Suite. This suite features a balcony, bathrobe and sofa. Minibar is included only in theInclusive plan. ;
Deluxe Junior Suite, 1 King Bed. This double room offers a rooftop pool. The spacious double room provides air conditioning, a private entrance, a terrace with a quiet street view as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Deluxe Junior Suite, Partial Ocean View. This double room features a rooftop pool. The spacious double room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a shower. ;
Luxurious Grand Master Suite, Partial Ocean View. This double rooms standout features are the rooftop pool and hot tub. The spacious double room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
Luxurious Grand Master Suite. This double rooms special features are the rooftop pool and the hot tub. The spacious double room provides air conditioning, a private entrance, a terrace with a quiet street view as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Deluxe Junior Suite, Work & Play. This double room features a rooftop pool. The spacious double room features air conditioning, a private entrance, a terrace with a quiet street view as well as a private bathroom boasting a shower. ;
Deluxe Junior Suite, City View. This double room features a rooftop pool. The spacious double room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a shower. ;
Elite Junior Suite. Guests will have a special experience as this double room features a rooftop pool. The spacious double room offers air conditioning, a private entrance, a terrace with a quiet street view as well as a private bathroom featuring a shower.
License number: 008-007-004140/2025
Spa/wellness packages
Heated pool
Snack bar
Safety deposit box
Personal trainer
Outdoor pool (all year)
Shared stationery such as printed menus, magazines, pens, and paper removed
Parking on site
Steam room
Physical distancing rules followed
Parking
Cashless payment available
24-hour front desk
Fitness
Business centre
Restaurant
Nightclub/DJ
All plates, cutlery, glasses and other tableware have been sanitized
Hot tub/Jacuzziadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Lift
Special diet menus (on request)
Physical distancing in dining areas
WiFi
Outdoor pool
Guest accommodation sealed after cleaning
Meeting/banquet facilitiesadditional charge
Infinity pool
Security alarm
Smoke alarms
Fitness/spa locker rooms
Daily housekeeping
Terrace
Massageadditional charge
Outdoor furniture
24-hour security
Indoor pool (all year)additional charge
Indoor pooladditional charge
Live music/performance
Laundryadditional charge
Board games/puzzles
Bar
Staff follow all safety protocols as directed by local authorities
Billiards
Spa and wellness centreadditional charge
Pool bar
Facial treatments
Thermometers for guests provided by property
Concierge service
Shuttle service
Property is cleaned by professional cleaning companies
Open-air bath
Tour desk
Body treatments
Manicure
Yoga classes
Spa lounge/relaxation area
Valet parking
Process in place to check health of guests
Table tennis
Internet services
Shuttle service (additional charge)
Beauty Services
Rooftop pool
Wine/champagne
Accessible parking
Fitness centre
Sun loungers or beach chairs
Car hire
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Sun terrace
Body scrub
Divingoffsiteadditional charge
WiFi available in all areas
Spa facilities
Private parking
Non-smoking throughout
Body wrap
Non-smoking rooms
Adults only
Fire extinguishers
Air conditioning
Swimming pool
Pedicure
Parking garage
Snorkellingoffsiteadditional charge
Saunaadditional charge
Fruitsadditional charge
Access to health care professionals
Free WiFi
Free parking
Hand sanitizer in guest accommodation and key areas
Sun umbrellas
Luggage storage
Guests have the option to cancel any cleaning services for their accommodation during their stay
