Sandos Caracol Nature Resort & Water ParkInclusive - Playa del Carmen
Sunrise over CancĂșnâs turquoise horizon unveils luxury beachfront resorts and hidden eco-lodges whispering through YucatĂĄn mangroves. Wander cobblestone alleys of Mexico City to budget hostels and urban boutique hotels, then soar to ancient pyramids of TeotihuacĂĄn and ChichĂ©n ItzĂĄ beneath a golden sky. In Tulum, starlit cenote caves beckon snorkelers, while Playa del Carmenâs family-friendly villas embrace laughter at every sunset. Rent a car at Cancun or Tulum airports. Book here now!
Sandos Caracol Nature Resort & Water ParkInclusive
Playa del Carmen Carretera CancĂșn Chetumal Km 295
No. of rooms
3455
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
ES
7.1/10
No. of rooms
3455
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
ES
7.1/10
This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Nature Resort & Water ParkInclusive ison Playa del Carmen Beach, overlooking Cozumel Island.
Sandos Caracol Nature Resort & Water ParkInclusive is in beautiful mangroves jungle and features bright accommodations.rooms have flat-screen TVs, air conditioning and a minibar. Wi-Fi is available for free in public areas.
Sandos Caracol Nature Resort & Water ParkInclusive features lessons, including yoga. There is also a water sports center, evening entertainment, and childrens and teens activities. Spa facilities include a sauna, hot tub and gym.
There are 3 buffetes including international and itialian, plus 4 a la carte restaurants (Oriental, Mexican Brazilian, Italian, Mediterranean and stake house).
There are ecological activities for the whole family.
The Sandos Caracol Nature Resort & Water ParkInclusive is 3.2 km from the Church of Guadalupe and a 45-minute drive from CancĂșn Airport. The Gran Coral Golf Riviera Maya is located within the same estate as the Sandos.
The hotel day starts from hour 15:00 and ends at 12:00.
When booking for more than 4 rooms, different policies may apply and payment of the full reservation must be made after the reservation is made.
An environment fee of MXN 85 per night is not included and must be paid at check-in.
Please note that an additional charge of USD 20 per person per hour will apply for late check-out after 13:00.
When booking 3 to 8 nights, dinner is served at speciality restaurants.
Please note that the children water slide area is open from 09:00 until 18:00 from Wednesday to Monday.
Please note that the adult water slide area is open from 10:00 until 17:00 from Wednesday to Monday.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Pool View Superior (2 Adults). Features 247 room service, VIP services, a bathrobe and view of the pool and Caribbean Sea. This unit has king size and a bunk bed. ;
Pool View One Bedroom Suite (2 Adults). Features a bathrobe, daily turn down and a view of the pool and Caribbean Sea. ;
Eco Family Superior (2 Adults + 2 Children). The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a tea and coffee maker, a safe deposit box, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds. ;
Eco Family Suite (3 Adults + 2 Children). The spacious twindouble room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds. ;
Eco Family Superior (2 Adults + 1 Child). Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This triple room has air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds. ;
Eco Family Superior (3 Adults + 1 Child). Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this studio also features air conditioning, a minibar and a flat-screen TV with satellite channels. The unit has 2 beds. ;
Eco Family Superior. Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this studio also offers air conditioning, a minibar and a flat-screen TV with satellite channels. The unit offers 2 beds. ;
Eco Family Suite (2 Adults + 2 Children). This air-conditioned studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 2 beds. ;
Eco Family Suite (2 Adults + 3 Children). This air-conditioned studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 2 beds. ;
Eco Family Suite. The spacious family room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this family room also offers a tea and coffee maker, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds. ;
Eco Family Suite (3 Adults + 1 Child). This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 2 beds. ;
Eco Family Suite (2 Adults + 1 Child). The spacious family room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this family room also features a tea and coffee maker, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds. ;
Pool View Superior (2 Adults + 1 Child). The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite has a minibar, a tea and coffee maker, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds. ;
Pool View Superior (2 Adults + 2 Children). The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony, this suite also provides a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds. ;
Pool View Penthouse (2 Adults + 2 Children). The hot tub is a top feature of this double room. The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds. ;
Pool View One Bedroom Suite (2 Adults + 1 Child). The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds. ;
Pool View One Bedroom Suite (2 Adults + 2 Children). The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds. ;
Pool View Penthouse (2 Adults + 1 Child). The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a terrace. The unit has 2 beds. ;
Pool View Penthouse (3 Adults). This triple rooms special feature is the hot tub. The spacious triple room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds. ;
Pool View One Bedroom Suite (3 Adults). The spacious triple room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This triple room features a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds. ;
Pool View Superior (3 Adults). The spacious triple room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This triple room features a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a balcony. ;
Eco Family Suite (3 Adults). This air-conditioned studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 2 beds. ;
Eco Family Superior (3 Adults). Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. This studio has air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds. ;
Penthouse Royal Elite. This single rooms standout feature is the hot tub. Offering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This single room has air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit has 1 bed. ;
Pool View Penthouse (2 Adults). Guests will have a special experience as this double room provides a hot tub. The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds. ;
Pool View One Bedroom Suite. Providing free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This single room features air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit offers 1 bed. ;
Pool View Superior. Offering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this single room also offers air conditioning, a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed. ;
Eco Family Suite. This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 1 bed. ;
Eco Family Superior Single. Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This single room has air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit has 1 bed. ;
Pool View Penthouse (3 Adults + 1 Child). This quadruple room offers a hot tub. The spacious quadruple room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This quadruple room features a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a terrace. The unit offers 2 beds. ;
Pool View One Bedroom Suite (3 Adults + 1 child). The spacious quadruple room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This quadruple room has a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds. ;
Pool View Superior (3 Adults + 1 child). Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This quadruple room features air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds. ;
Eco Family Penthouse. The spacious family room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This family room has a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a terrace. The unit has 2 beds. ;
Eco Family Penthouse. The spacious family room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a terrace, this family room also offers a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit offers 2 beds. ;
Eco Family Penthouse (2 Adults + 1 Child). The spacious family room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds. ;
Eco Family Penthouse (2 Adults + 2 Children). The spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This family room has a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a terrace. The unit has 2 beds. ;
Eco Family Penthouse (2 Adults + 3 Children). The spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This family room has a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a terrace. The unit has 2 beds. ;
Eco Family Penthouse (3 Adults). The spacious family room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This family room features a tea and coffee maker, a seating area, a flat-screen TV with satellite channels and a terrace. The unit offers 2 beds. ;
Eco Family Penthouse (3 Adults + 1 Child). The spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds. ;
Eco Family Penthouse (3 Adults + 2 Children). The spacious family room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds. ;
Select club Deluxe. Guests will have a special experience as the suite features a private pool. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony, this suite also provides a minibar, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds. ;
Select club Deluxe. This double rooms standout feature is the private pool. The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds. ;
Select club penthouse. This double room features a private pool. The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room provides a tea and coffee maker, a flat-screen TV and a terrace. The unit offers 2 beds. ;
Select club penthouse. This double room features a private pool. The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring a terrace, this double room also features a tea and coffee maker and a flat-screen TV. The unit has 2 beds. ;
Select club Superior. Guests will have a special experience as this single room features a private pool. Offering free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. Featuring a balcony, this single room also offers air conditioning, a minibar and a flat-screen TV. The unit offers 1 bed. ;
Select club Superior. The private pool is a top feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony, this suite also features a minibar, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
License number: 008-007-006283/2025
Spa facilities
Kids' outdoor play equipment
Laundryadditional charge
First aid kit available
Airport pick upadditional charge
Golf course (within 3 km)
Facilities for disabled guests
Terrace
Spa lounge/relaxation area
Fitness centre
Hand sanitizer in guest accommodation and key areas
Sun terrace
Spa and wellness centreadditional charge
Kid-friendly buffet
Physical distancing in dining areas
Private beach area
Babysitting/child servicesadditional charge
Family rooms
Luggage storage
Guest accommodation sealed after cleaning
Concierge service
Shuttle service (additional charge)
Linens, towels and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against Coronavirus
Pool bar
Dry cleaningadditional charge
Outdoor pool (all year)
Free parking
Hammam
Private parking
Evening entertainment
Car hire
Air conditioning
Food can be delivered to guest accommodation
Currency exchange
Board games/puzzles
Games room
Fitness classes
Table tennis
Internet services
Water sport facilities on site
Indoor play area
Barber/beauty shop
Airport shuttle (additional charge)
Fitness/spa locker rooms
Hot tub/Jacuzzi
Process in place to check health of guests
Garden
Restaurant
Parking
Designated smoking area
Spa/wellness packages
Airport drop offadditional charge
Children's playground
Billiards
Water slide
Fire extinguishers
Tennis court
Kid meals
Shallow end
24-hour front desk
Airport shuttle
WiFi
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
Saunaadditional charge
Massage
Physical distancing rules followed
Accessible parking
Outdoor pool
24-hour security
Tour desk
Beach
Pool with view
Shuttle service
Snack bar
Screens or physical barriers placed between staff and guests in appropriate areas
Fitness
Guest accommodation is disinfected between stays
Hiking
Snorkelling
Entertainment staff
Beachfront
ATM/cash machine on site
Safety deposit box
Parking on site
Bar
Free WiFi
Sun umbrellas
Daily housekeeping
Water park
Yoga classes
Solarium
Kids' club
Sun loungers or beach chairs
All plates, cutlery, glasses and other tableware have been sanitized
Swimming pool
Ironing serviceadditional charge
