Heaven Hotel - Playa del Carmen
Sunrise over Cancún’s turquoise horizon unveils luxury beachfront resorts and hidden eco-lodges whispering through Yucatán mangroves. Wander cobblestone alleys of Mexico City to budget hostels and urban boutique hotels, then soar to ancient pyramids of Teotihuacán and Chichén Itzá beneath a golden sky. In Tulum, starlit cenote caves beckon snorkelers, while Playa del Carmen’s family-friendly villas embrace laughter at every sunset. Rent a car at Cancun or Tulum airports. Book here now!
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Heaven Hotel
Playa del Carmen Av. Xcalacoco Manzana 022 Lote 55-1 Predio los Matorrales
No. of rooms
20
WiFi
Pool
Parking
We speak
9.1/10
No. of rooms
20
WiFi
Pool
Parking
We speak
9.1/10
Located just 1.8 km from Playa del Carmen Beach, Heaven Hotel features accommodation in Playa del Carmen with access to an outdoor swimming pool, a garden, as well as a 24-hour front desk. There is a private entrance at the aparthotel for the convenience of those who stay. The aparthotel provides rooms with air conditioning, free private parking and free WiFi.
The aparthotel provides guests with a terrace, pool views, a seating area, satellite flat-screen TV, a fully equipped kitchen with a microwave and a fridge, and a private bathroom with bath and a hair dryer. Units include a balcony featuring outdoor furniture. At the aparthotel,units have bed linen and towels.
Kids pool is also available for guests at the aparthotel.
ADO International Bus Station is 8.3 km from Heaven Hotel, while Playa del Carmen Maritime Terminal is 9 km away. Cozumel International Airport is 41 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Two-Bedroom Apartment. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment provides a washing machine, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as pool views. The unit offers 3 beds. ;
Two-Bedroom Apartment. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The kitchen is fitted with a refrigerator, kitchenware and a microwave. The spacious apartment offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.
License number: IHE161107AW3
Lift
Staff follow all safety protocols as directed by local authorities
Physical distancing in dining areas
Access to health care professionals
Family rooms
Hand sanitizer in guest accommodation and key areas
Parking on site
Delivered food is securely covered
Guest accommodation is disinfected between stays
Concierge service
Fire extinguishers
Food can be delivered to guest accommodation
Swimming pool
24-hour security
Use of cleaning chemicals that are effective against Coronavirus
Picnic area
CCTV in common areas
First aid kit available
24-hour front desk
Air conditioning
Security alarm
Process in place to check health of guests
Key card access
All plates, cutlery, glasses and other tableware have been sanitized
Shallow end
Invoice provided
Parking garage
Outdoor pool (all year)
Garden
Laundryadditional charge
Face masks for guests available
Trouser press
Guests have the option to cancel any cleaning services for their accommodation during their stay
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing rules followed
CCTV outside property
Non-smoking throughout
Outdoor furniture
Safety deposit box
Daily housekeeping
Kids' pool
Sun terrace
Outdoor pool
Terrace
Smoke alarms
Free WiFi
Parking
Private parking
Accessible parking
WiFi
Guest accommodation sealed after cleaning
Non-smoking rooms
Shared stationery such as printed menus, magazines, pens, and paper removed
Free parking
Cashless payment available
Internet services
