Na Balam Hotel - Isla Mujeres
Sunrise over Cancún’s turquoise horizon unveils luxury beachfront resorts and hidden eco-lodges whispering through Yucatán mangroves. Wander cobblestone alleys of Mexico City to budget hostels and urban boutique hotels, then soar to ancient pyramids of Teotihuacán and Chichén Itzá beneath a golden sky. In Tulum, starlit cenote caves beckon snorkelers, while Playa del Carmen’s family-friendly villas embrace laughter at every sunset. Rent a car at Cancun or Tulum airports. Book here now!
Na Balam Hotel
Isla Mujeres Calle Zazil Ha No. 118 Playa Norte
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.2/10
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.2/10
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.
Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotels yoga classes, then relax with a massage.
Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card are required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Standard Poolside with Two Double Beds. This room is furnished with 2 double beds. It has pool views and garden views. ;
Poolside Suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terraceyou can relax. The air-conditioned suite offers a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds. ;
Two-Bedroom Suite. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suites kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with streaming services, a private entrance, a coffee machine, a seating area as well as garden views. The unit offers 2 beds. ;
Master Suite with Pool View. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
License number: 003-007-001607/2025
Access to health care professionals
All plates, cutlery, glasses and other tableware have been sanitized
24-hour security
Fishingoffsite
Delivered food is securely covered
Air conditioning
Smoke alarms
Face masks for guests available
Guest accommodation sealed after cleaning
Non-smoking throughout
Sun loungers or beach chairs
Physical distancing in dining areas
Divingoffsiteadditional charge
WiFi
Hand sanitizer in guest accommodation and key areas
Daily housekeeping
Accessible parking
Airport pick upadditional charge
Safety deposit box
Shuttle service
Process in place to check health of guests
Physical distancing rules followed
Cashless payment available
Tour desk
Shared stationery such as printed menus, magazines, pens, and paper removed
Parking
Guests have the option to cancel any cleaning services for their accommodation during their stay
Key access
Outdoor pool
Shuttle service (additional charge)
Airport drop offadditional charge
Wine/champagneadditional charge
Bar
Swimming pool
Outdoor pool (all year)
Screens or physical barriers placed between staff and guests in appropriate areas
Snorkellingoffsiteadditional charge
Family rooms
Free WiFi
Fruitsadditional charge
Restaurant
Staff follow all safety protocols as directed by local authorities
Outdoor furniture
Security alarm
Property is cleaned by professional cleaning companies
Mobile app for room service
Use of cleaning chemicals that are effective against Coronavirus
Sun umbrellas
Street parking
Airport shuttle
First aid kit available
Free parking
Internet services
Fire extinguishers
Linens, towels and laundry washed in accordance with local authority guidelines
Airport shuttle (additional charge)
Guest accommodation is disinfected between stays
Garden
Non-smoking rooms
CCTV outside property
Contactless check-in/check-out
