Hotel Casa Ortiz - Ciudad Valles
Sunrise over Cancún’s turquoise horizon unveils luxury beachfront resorts and hidden eco-lodges whispering through Yucatán mangroves. Wander cobblestone alleys of Mexico City to budget hostels and urban boutique hotels, then soar to ancient pyramids of Teotihuacán and Chichén Itzá beneath a golden sky. In Tulum, starlit cenote caves beckon snorkelers, while Playa del Carmen’s family-friendly villas embrace laughter at every sunset. Rent a car at Cancun or Tulum airports. Book here now!
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Hotel Casa Ortiz
Ciudad Valles Ninos Heroes 450
No. of rooms
9
WiFi
Pool
Spa/wellness
Parking
Rooms for singles
We speak
ES
9.1/10
No. of rooms
9
WiFi
Pool
Spa/wellness
Parking
Rooms for singles
We speak
ES
9.1/10
Situated in Ciudad Valles, 46 km from Tamul Waterfalls, Hotel Casa Ortiz features accommodation with a garden and free private parking. Featuring an outdoor swimming pool, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has family rooms.
The rooms at the hotel are fitted with a seating area and a flat-screen TV with satellite channels. Certain rooms are fitted with a kitchen with a microwave. Guest rooms have a wardrobe.
Speaking English and Spanish, staff at the 24-hour front desk can help you plan your stay.
The hotel day starts from hour 15:00 and ends at 12:00.
King Room. This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed. ;
Triple Room. This air-conditioned triple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds. ;
Quadruple Room. This air-conditioned quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds. ;
Family Room. This air-conditioned family room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 3 beds. ;
Apartment. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartments kitchen, which features a microwave, is available for cooking and storing food. This apartment is air-conditioned and has a flat-screen TV with streaming services, a coffee machine, a seating area and a wardrobe. The unit has 3 beds.
Process in place to check health of guests
Property is cleaned by professional cleaning companies
Staff follow all safety protocols as directed by local authorities
24-hour front desk
Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking on site
Free WiFi
Non-smoking throughout
Guest accommodation sealed after cleaning
WiFi available in all areas
Internet services
Non-smoking rooms
Cashless payment available
Outdoor pool (all year)
Family rooms
Face masks for guests available
WiFi
Private parking
All plates, cutlery, glasses and other tableware have been sanitized
Tour desk
Hand sanitizer in guest accommodation and key areas
Contactless check-in/check-out
Food can be delivered to guest accommodation
Physical distancing rules followed
CCTV outside property
Linens, towels and laundry washed in accordance with local authority guidelines
Daily housekeeping
Use of cleaning chemicals that are effective against Coronavirus
Guest accommodation is disinfected between stays
CCTV in common areas
Trouser press
Garden
First aid kit available
Access to health care professionals
Air conditioning
Smoke alarms
Key access
Shared stationery such as printed menus, magazines, pens, and paper removed
Thermometers for guests provided by property
24-hour security
Fire extinguishers
Designated smoking area
Screens or physical barriers placed between staff and guests in appropriate areas
Parking
Outdoor furniture
Swimming pool
Private check-in/check-out
Physical distancing in dining areas
Free parking
Board games/puzzles
Safety deposit box
Public Bath
Outdoor pool
Luggage storage
Delivered food is securely covered
Breakfast takeaway containers
