Hotel Hacienda Real - Ciudad del Carmen
Sunrise over Cancún’s turquoise horizon unveils luxury beachfront resorts and hidden eco-lodges whispering through Yucatán mangroves. Wander cobblestone alleys of Mexico City to budget hostels and urban boutique hotels, then soar to ancient pyramids of Teotihuacán and Chichén Itzá beneath a golden sky. In Tulum, starlit cenote caves beckon snorkelers, while Playa del Carmen’s family-friendly villas embrace laughter at every sunset. Rent a car at Cancun or Tulum airports. Book here now!
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Hotel Hacienda Real
Ciudad del Carmen Calle 31 numero 106
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
Set in Ciudad del Carmen, 3.7 km from Carmen XXI Convention Centre, Hotel Hacienda Real offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features free shuttle service, room service and currency exchange for guests.
At the hotel, rooms are fitted with a desk. Every room has a safety deposit box, while certain rooms here will provide you with a balcony and others also provide guests with pool views. The units in Hotel Hacienda Real are equipped with a flat-screen TV and a hairdryer.
There is an on-site bar and guests can also make use of the business area. Languages spoken at the reception include English and Spanish.
Ciudad del Carmen International Airport is 1 km away.
The hotel day starts from hour 15:00 and ends at 23:30.
Double Room. This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). ;
Presidential Suite. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 7 beds. ;
Double Room. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds. ;
Junior Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
First aid kit available
Facilities for disabled guests
Breakfast takeaway containers
Process in place to check health of guests
Free WiFi
Outdoor pool
Grocery deliveriesadditional charge
Valet parking
WiFi available in all areas
Non-smoking throughout
Internet services
Express check-in/check-out
Staff follow all safety protocols as directed by local authorities
Airport drop off
Currency exchange
Guest accommodation is disinfected between stays
Airport pick up
Family rooms
Food can be delivered to guest accommodation
Delivered food is securely covered
Physical distancing in dining areas
Key card access
Bar
Wheelchair accessible
Packed lunches
Dry cleaningadditional charge
Outdoor pool (all year)
Property is cleaned by professional cleaning companies
Laundryadditional charge
Free parking
Snack bar
Shuttle service (free)
Face masks for guests available
Contactless check-in/check-out
All plates, cutlery, glasses and other tableware have been sanitized
Use of cleaning chemicals that are effective against Coronavirus
Public Bath
Accessible parking
Airport shuttle (free)
Physical distancing rules followed
Guest accommodation sealed after cleaning
Luggage storage
Trouser pressadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
CCTV outside property
Breakfast in the room
Fire extinguishers
24-hour security
Security alarm
Shared stationery such as printed menus, magazines, pens, and paper removed
Smoke alarms
Parking on site
Private parking
Business centre
Shuttle service
Parking
Fax/photocopying
Toilet with grab rails
Air conditioning
Sun umbrellas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Special diet menus (on request)
Invoice provided
Daily housekeeping
Hand sanitizer in guest accommodation and key areas
WiFi
Non-smoking rooms
Fitness
Outdoor furniture
Restaurant
Airport shuttle
Meeting/banquet facilitiesadditional charge
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Lower bathroom sink
CCTV in common areas
Designated smoking area
Pets allowed
Access to health care professionals
Room service
Swimming pool
Kid mealsadditional charge
Lift
Ironing serviceadditional charge
24-hour front desk
Cashless payment available
Garden
Fruitsadditional charge
