Moon Palace The Grand CancunInclusive - CancĂșn
Sunrise over CancĂșnâs turquoise horizon unveils luxury beachfront resorts and hidden eco-lodges whispering through YucatĂĄn mangroves. Wander cobblestone alleys of Mexico City to budget hostels and urban boutique hotels, then soar to ancient pyramids of TeotihuacĂĄn and ChichĂ©n ItzĂĄ beneath a golden sky. In Tulum, starlit cenote caves beckon snorkelers, while Playa del Carmenâs family-friendly villas embrace laughter at every sunset. Rent a car at Cancun or Tulum airports. Book here now!
Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
Fire extinguishers
Indoor play area
Fitness
Board games/puzzles
Head massage
Daily housekeeping
Sun umbrellas
Shared lounge/TV area
Safety deposit box
Tennis equipment
Back massage
Body treatments
Hand sanitizer in guest accommodation and key areas
Smoke alarms
Games room
Tour or class about local cultureadditional charge
Body wrap
Saunaadditional charge
Special diet menus (on request)
Security alarm
Cycling
Cashless payment available
Business centre
Pedicure
Billiards
Sun terrace
Hair treatments
Internet services
Body scrub
All plates, cutlery, glasses and other tableware have been sanitized
Outdoor pool (all year)
Beauty Services
Mobile app for room service
Lift
Linens, towels and laundry washed in accordance with local authority guidelines
Beach
Parking on site
Coffee house on site
Car hire
Trouser pressadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Shuttle service (additional charge)
Hair styling
First aid kit available
Pool with view
Airport shuttle
Room service
24-hour security
Kids' outdoor play equipment
Neck massage
WiFi available in all areas
Valet parking
Airport shuttle (additional charge)
Bike tours
Hand massage
Fax/photocopyingadditional charge
Accessible parking
Tour desk
Food can be delivered to guest accommodation
Breakfast takeaway containers
Bar
Hair colouring
Fruits
Fitness classes
Face masks for guests available
Private check-in/check-out
Laundryadditional charge
Family rooms
Ironing serviceadditional charge
Fence around pool
Physical distancing rules followed
Shuttle service
Massageadditional charge
Process in place to check health of guests
CCTV in common areas
Private parking
Mini golf
Fishingoffsiteadditional charge
Delivered food is securely covered
Non-smoking rooms
Express check-in/check-out
Evening entertainment
Bowlingadditional charge
Guest accommodation is disinfected between stays
Meeting/banquet facilitiesadditional charge
Spa facilities
Aerobics
Guests have the option to cancel any cleaning services for their accommodation during their stay
Kids' club
Swimming pool toys
Terrace
Outdoor furniture
Wine/champagne
Swimming pool
Garden
Physical distancing in dining areas
Happy hour
Designated smoking area
Snorkellingadditional charge
Parking
Hot tub/Jacuzzi
Foot massage
Private beach area
Spa/wellness packages
Chapel/shrine
Airport pick upadditional charge
Contactless check-in/check-out
Pool bar
Barber/beauty shop
Currency exchange
Golf course (within 3 km)additional charge
Kid-friendly buffet
Lockers
Sun loungers or beach chairs
Fitness/spa locker rooms
24-hour front desk
Yoga classes
Breakfast in the room
Access to health care professionals
Entertainment staff
Key card access
Luggage storage
Hair cut
Dry cleaningadditional charge
Massage chair
Personal trainer
Facilities for disabled guests
Make up services
Use of cleaning chemicals that are effective against Coronavirus
Free WiFi
Tennis court
Water park
Live sport events (broadcast)
Table tennis
Staff follow all safety protocols as directed by local authorities
Babysitting/child servicesadditional charge
Cooking classadditional charge
Rooftop pool
Children's playground
Steam room
Heated pool
Restaurant
Manicure
Nightclub/DJ
Fitness centre
Horse ridingoffsiteadditional charge
Spa lounge/relaxation area
Outdoor pool
Snack bar
Invoice provided
Guest accommodation sealed after cleaning
Couples massage
Free parking
Full body massage
Screens or physical barriers placed between staff and guests in appropriate areas
Live music/performance
ATM/cash machine on site
Airport drop offadditional charge
Spa and wellness centreadditional charge
Facial treatments
Kid meals
WiFi
Air conditioning
