Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
Sunrise over Cancún’s turquoise horizon unveils luxury beachfront resorts and hidden eco-lodges whispering through Yucatán mangroves. Wander cobblestone alleys of Mexico City to budget hostels and urban boutique hotels, then soar to ancient pyramids of Teotihuacán and Chichén Itzá beneath a golden sky. In Tulum, starlit cenote caves beckon snorkelers, while Playa del Carmen’s family-friendly villas embrace laughter at every sunset. Rent a car at Cancun or Tulum airports. Book here now!
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Sun terrace
Infinity pool
Swimming pool
Tour desk
Shared stationery such as printed menus, magazines, pens, and paper removed
Contactless check-in/check-out
Bar
Access to health care professionals
Room service
WiFi available in all areas
Express check-in/check-outadditional charge
Laundryadditional charge
Steam room
Face masks for guests available
Food can be delivered to guest accommodation
Outdoor pool (all year)
Car hire
Fire extinguishers
Saunaadditional charge
Daily housekeeping
Meeting/banquet facilitiesadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Air conditioning
Shuttle service (additional charge)
Hand sanitizer in guest accommodation and key areas
Breakfast takeaway containers
Physical distancing in dining areas
WiFi
Parking on site
Outdoor pool
All plates, cutlery, glasses and other tableware have been sanitized
Staff follow all safety protocols as directed by local authorities
CCTV outside property
Shuttle service
Trouser pressadditional charge
Breakfast in the room
Delivered food is securely covered
Spa and wellness centreadditional charge
Airport shuttle
Fax/photocopyingadditional charge
Cashless payment available
Smoke alarms
CCTV in common areas
Massageadditional charge
Safety deposit box
Key card access
Wine/champagneadditional charge
Adults only
Concierge service
Invoice provided
Accessible parking
Heated pool
Free parking
24-hour security
Linens, towels and laundry washed in accordance with local authority guidelines
Non-smoking throughout
Internet services
Physical distancing rules followed
Spa facilities
24-hour front desk
Guest accommodation is disinfected between stays
Private parking
Terrace
Free WiFi
Garden
Sun umbrellas
Snack bar
Screens or physical barriers placed between staff and guests in appropriate areas
Ironing serviceadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
First aid kit available
Outdoor furniture
Sun loungers or beach chairs
Restaurant
Parking
Non-smoking rooms
Special diet menus (on request)
Airport shuttle (additional charge)
Luggage storage
